Shipping & Delivery

Front Door Delivery is free for orders $1999 and above & costs $399 for all other orders. Small items and items under $200 will be shipped through courier & will incur a shipping fee of $29.

• We'll deliver your item(s) to the front door of your house or apartment on the scheduled day and time.
• You'll receive a notification on delivery day when our team is approximately 30 minutes away.
• Your signature won't be required; our team will simply photograph your order at your doorstep as proof of delivery.
• If you reside in a multi-unit apartment building, we'll deliver to your front door whenever feasible. If your building restricts access to non-residents, our team will deliver to the closest point to your home that they can safely access.

Our $100 for orders over $1999 In-Room Delivery service provides additional assistance from our team.

• We'll transport your order beyond the doorstep and into any desired room. Our team always brings shoe covers to maintain the cleanliness of your home.
• While we don't unbox the item, we offer some useful tips on how to unbox like a pro.
• Our delivery teams comply with local mandates and guidelines & masks are optional in some areas. However, if you request that masks and/or gloves be worn during your delivery, we'll be happy to oblige.
• You'll receive a notification on delivery day when our team is approximately 30 minutes away.
• We'll require your signature to confirm the delivery.

If furniture assembly isn't your forte, choose our In-Room + Assembly Delivery service for $199 for orders over $1999 to start enjoying your purchase more quickly.

• We'll bring your order beyond the doorstep and into any desired room. Our team always brings shoe covers to maintain the cleanliness of your home.
• Our delivery teams follow local mandates and guidelines & masks are optional in some areas. However, if you request that masks and/or gloves be worn during your delivery, we'll be happy to oblige.
• We'll assemble the furniture for you, so you can relax and admire your excellent taste.
• We'll require your signature to confirm the delivery.
• Our delivery teams can't install items that will permanently modify your space, such as anti-tipping hardware or securing items to your walls. To determine how much assembly your items require, refer to the Assembly Instructions found on each product page.